Frequently Asked Questions
It is a revolutionary monitoring program for tablets and smartphones. Phonty is designed for employers who want to increase productivity of their employees and parents trying to ensure safety of their children. It allows you to stay informed about calls, SMS, geographical location changes and many other actions. The software gets information from the given device and transfers it to your account that is automatically created after purchasing Phonty. You can access your account (Control Panel) from any device connected to the Internet. The program works with the majority of smartphones: jailbroken/non-jailbroken iOS versions 6 to 8.4 and 9.0.2; Android 4+ (both rooted and not rooted). With reasonable prices, round-the-clock support, a wide range of subscription packages, you get the best price-quality ratio.
As soon as Phonty is installed on a tracked device, it starts collecting information and sending it to your Control Panel. You can connect to it by using any browser. Select a suitable subscription package and complete a purchase. After that you will get an email with installation guidelines and login information, required for accessing your Control dashboard.
Remember that in order to install the software, you will have to physically access the needed device, open its browser, enter the obtained Phonty downloading link and then download the software. When you install the program, you accept the obligation to use it legally, which means that you should notify targeted people, i.e. your child or employee, about your intention to monitor them and get their consent.
Phonty works regardless of the chosen mobile network operator and the geographical location of a targeted smartphone. Even though the software is compatible with all mobile operators, you need to make sure that the chosen service provides substantial data allowance, which is necessary to send tracking information to your control dashboard. That is why the Internet connection should be on all the time.
Phonty supports almost all the popular mobile devices based on iOS (6-8.4 and 9.0.2) and Android 4+
Even if your target smartphone is not jailbroken, you can still use Phonty. However, monitoring options will be limited. Click here to see which options Phonty without jailbreak provides. If limited features are not enough for you, you can jailbreak a given device and enjoy all the monitoring options provided by Phonty. "Premium" package requires rooting (for android devices) and jailbreak (for iOS devices), "Basic" package doesn't require it.
Attention: Phonty Without Jailbreak and Phonty are different products of the same monitoring line. You can switch from one solution to another, but when doing it, all monitoring data will be lost.
When installed properly, the software starts working in a hidden mode. You can choose whether to make Phonty icon appear on the desktop or keep it hidden. Note that there are no Phonty settings accessible via the icon. By getting the software up and running, you agree to use it in accordance with the legal regulations. For example, you can set up Phonty on your own phone or the device of your spouse, child or employee who allows you to monitor their actions.
It is legal to use the software as it was designed with very important purposes in mind: to help parents protect their kids and to assist employers with improving productivity at a workplace. Please look through the following points and make sure that your objectives are in line with them:
- You are going to install Phonty to ensure safety of your young children;
- You are about to use Phonty on your own smartphone or tablet;
- You need Phonty to track company-owned mobile devices distributed among employees, who are aware of the software.
You are responsible for determining if you have the right to track a targeted device. It is your obligation to know your local laws and regulations and determine which agreements and disclosures may be necessary for installing and using the monitoring software. If you would like to learn more about the jurisdiction and rules, please contact a certified attorney in your area. Phonty is not authorized for giving any legal advice.
If the device you’re going to monitor is iOS based:
You can install the software remotely only if you opt for Phonty Without Jailbreak with limited monitoring capacity. To do so, you will need iCloud authorization details of a person you are going to monitor. Note that iCloud backup should be activated, as otherwise, you will have to physically access the device to install Phonty.
If the iOS smartphone/tablet is jailbroken, you still need up to 15 minutes of access for software installation. As soon as you manage to get Phonty up and running, it will start sending data logs to your control panel, which is created automatically after you’ve completed a purchase.
Keep in mind that if the given gadget isn’t jailbroken, you will need to perform this procedure before downloading and installing Phonty. It may take more time than you’ve expected, so make sure that you can keep the device for at least half an hour.
If the monitored device is based on Android:
When installing Phonty on an Android-based gadget, physical access is a must.
Please contact our support for initial installation help, complete software setup on your device, debugging activation, disabling messages and location identification.
Phonty Without Jailbreak
If you are going to monitor an iPhone/iPad, but you are not willing to jailbreak it, Phonty without jailbreak may be the right option for you. Still, you will need a user’s credentials for iCloud to install the software.When you have those at hand, log into your personal control dashboard and select the needed option that will help you install Phonty remotely. Note that the backup setting should be activated on the targeted device.
Remember that iOS devices back up all the info to iCloud every 24 hours only under the following conditions:
- The iOS device should be locked;
- The iOS device should be connected to the Internet ;
- The iOS device should be plugged in.
If the backup is not activated on the iOS device, you have to switch it on manually. To do so, open settings, select ‘iCloud’, then choose ‘iCloud Backup’ and turn it on. After that, you need to initiate an immediate backup so that Phonty would synchronize with the target device and send saved data to your personal account.
Regular Phonty software for iOS-based gadgets
In order to download and install the software with full monitoring capacity, it is necessary to jailbreak the gadget you are willing to track. To begin with, you need to ensure that jailbreak is possible for a given phone, as this procedure may not be available for the newest iPhone versions. In order to figure out if jailbreak is available, access the target device, open ‘Settings’, then choose ‘General’, go to ‘About’ to see its version. Then visit Phonty website and check whether the phone is on the list. You will find necessary information about jailbreak, so that you could either complete it yourself (it normally takes no longer than half an hour) or ask our professionals for help. When the jailbreak is completed, you can access your personal account and start monitoring.
Phonty for Android
If the device you are going to track is based on Android, you have two options: you can either install Phonty with limited tracking capacity or install regular Phonty (rooting will be required). It is better to opt for the latter option if you need to track Viber, Skype, WhatsApp, Snapchat and Gmail activities. However, in this case your device should be rooted. To root Android phones, you need to open your control panel and see the instructions. If you have any difficulties with it,you can contact our support team.
In case of illegal Phonty installation on your phone, use the following guidelines to uninstall it.
For Android smartphones/tablets: select ‘Settings’ and go to the ‘Security’ tab. Choose ‘Device Administrators’, then ‘Update service’ and deactivate the chosen element. Go back to ‘Settings’, then click ‘Apps’, choose ‘Update service’ and uninstall Phonty.
For iOS devices:Choose ‘Cydia’, then look through the list of Installed elements, click on ‘iPhone Internal Service’ and modify it by clicking ‘Remove’.
As soon as the software is installed on the target phone/tablet connected to the Internet, it starts collecting data and sending it to your Control panel. As long as you have a proper Internet connection, you can access your account and have a look at the tracking information. If you would like to learn more about the control panel and see how it works, view Phonty free demo.